Privacy Policy

Privacy Policy
Effective Date: 22 April 2025

The Rutland Tack Room ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or contact us.

1. Who We Are
The Rutland Tack Room is a small family-run business based at:
21a Braunston Road, Oakham, Rutland, LE15 6LD
You can contact us at:
Email: info@therutlandtackroom.co.uk
Phone: 07955 006271

2. Information We Collect
We may collect and process the following types of personal information:

• Name
   
• Contact details (phone number, email address)
   
• Billing and delivery address
   
• Payment information (handled securely via third-party providers)
   
• Purchase history
   
• Enquiries and messages sent to us
   

3. How We Use Your Information
We use your data to:

• Process orders and payments
   
• Respond to enquiries
   
• Manage your account
   
• Improve our services
   
• Comply with legal obligations
   

4. Sharing Your Information
We do not sell your personal data. We may share it with trusted third parties, such as:

• Payment processors
   
• Delivery and courier services
   
• Professional service providers (e.g. IT support)
   

5. Data Retention
We retain your information for as long as necessary to provide services, comply with our legal obligations, and resolve disputes.

6. Your Rights
You have the right to:

• Access the personal data we hold about you
   
• Request correction or deletion of your data
   
• Object to or restrict certain processing
   
• Withdraw consent at any time (where applicable)
   

To exercise these rights, contact us at info@therutlandtackroom.co.uk.

7. Cookies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings.

8. Security
We take reasonable steps to protect your personal data, but please note that no method of transmission over the Internet is 100% secure.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.